What is it:
A web portal that allows customers to log in and view, print and download rapid drug test results from any web enabled digital device.
Available in ReaderPro and Enterprise only.
Where is it:
Access through the Organization link on the SmartReader Web Dashboard.
Select the ORGANIZATION option under your company name on your Web Dashboard.
REMEMBER: This option may not appear on your Dashboard unless you have the appropriate license level
From the list of organizations select any customer by clicking the MANAGE button.
Select USERS option at the bottom of the menu. This is where you add and manage Client Portal Users.
Select CREATE USER option at the top-right side of the page. Existing users will be listed.
Enter your customer user's information and establish a password. Once the information is entered, select the CREATE button at the bottom of the form.
Your customers will be able to:
Manage Portal Users
Once the client portal account is created, the portal user will have permission to login and view all of the drug test results associated with their account.
This account that you are creating is an official SmartReader account with limited permission sets. As the SmartReader technology expands, you will be able to offer these clients additional features through their portal.
The user name for the client portal is an email address. If your client has trouble with their password, you have the ability to set a password for each customer.
You can also trigger a password reset using the password re-set link.
To trigger a password reset, click this link and enter your customer's email address.