Smart Support Center
The support resources are updated weekly with new content. Have a question that we did not answer, just let us know.
SmartTraining Certifications
Are you ready to become a SmartReader Certified User? Take the Level 1 (RT) and Level 2 (SR) certifications for an ungraded status on your result forms.

Level 1 Certification
Rapid Testing Technology (POCT)
LIVE NOW!

Level 2 Certification
SmartReader Testing Users
TRAINING WORKBOOK
CERTIFICATION - L2
View Sample Certificate

Level 3 Certification - coming soon
SmartReader Admin Users
TRAINING WORKBOOK
CERTIFICATION - L3
View Sample Certificate
SmartSupport Questions and Answers
Explore the east to understand articles on "How To..." and discover just how simple it is to get the most our of your SmartReader system..
Fix ...
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Keyboard not working
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I can't log in to app or Dashboard
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My camera is not working
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Result email not received
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I made a mistake on a drug test